by Aklienta Marketing | 28 - March - 2019 | CRM, Customer service
Integration plays a key role in customer experience, whether for building a Customer Profile or Integrating different functions and teams. It is also a key element in integrating digital and traditional channels.
by Aklienta Marketing | 14 - March - 2019 | CRM, Customer service, User Adoption
When outsourcing part of your CRM initiative, see where it really makes sense to get external help.
by Aklienta Marketing | 7 - February - 2019 | CRM, Customer service
When comparing a CRM Platform vs Point Solution Applications, think of these 4 key points.
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